Hana Mobile

I have done everything provided in your forums, and still getting error "authentication failed. Make sure your Password is correct". I don't have a firewall on, I used the link to enter in all the correct info in the fields. I have screen sharing on, I am using iMac with Lion, and iPad 2 with ios5.

Please assist

Tap the blue arrow on the entry in the app
1. Turn ON "Mac OS X Login"
2. Input your Mac username and password which you use to login to the Mac. Make sure they are correct. You should be able to login.

And does your password contain any non-ascii (very special) characters?

Yes I had already done that too. No special characters just letters and numbers. To confirm mypw is the same psi am prompted for when my screen locks up or if make chanGes to computer right. It's the only one I ever use, some assume that is the correct one

If it's authentication failure, the connection is ok. It must be related to username and password. Can you download this tool and see if you are using the same username and the corresponding password?
http://www.hanamobiles.com/tools/vnc/VNCMacConfig.zip